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State 48 Machinery Field Service Technician Job Summary: 

Repair, recondition, and service of all manufacturers of heavy equipment machines, systems and components in the field. Troubleshoot and diagnose malfunctions and failures of machine and engine systems, and their components. Work in adverse weather conditions as needed. Accept all out of town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions and explanations to associates, customers and management regarding equipment conditions, problems and recommendations. Preferred 5+ years experience troubleshooting and repairing heavy equipment. 

Essential Functions:

1. Troubleshoot and diagnose equipment malfunctions and failures.
2. Maintain good customer relations and support for corporate marketing objectives.
3. Repair, recondition, and maintain equipment and components.
4. Prepare service reports.
5. Plan and control the cost of repair jobs.
6. Maintain company equipment—keep in good clean orderly condition.

Additional Responsibilities:

1. Own and maintain required personal tools.
2. Working knowledge of Cummins Insite, Caterpillar ET and other systems diagnostic software.
3. Perform other related duties as assigned.
4. Maintain current MSHA card if work area requires it.
5. Provide on-the-job training to technicians and helpers as assigned.
6. Work overtime as needed.
7. Travel to remote locations as needed.
8. Make repair recommendations.
9. Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
10. Work within and promote corporate values.

Knowledge Skills and Abilities:

1. Communicate verbally and in writing, information, instructions and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
2. Demonstrated technical skill competence.
3. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
4. Appropriate manner, conduct, and grooming adhere to company policy.
5. Ability to work cooperatively and communicate effectively.
6. Consistent attendance.
7. Must currently have a valid CDL license, or receive a CDL license within 60 days from your hire date. With min. three year clean driving record.
8. Knowledge of various heavy equipment manufacturers components and systems.
9. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
10. Must have acceptable attendance to meet all company standards and requirements.

Education and Experience:

1. Proof of high school diploma or General Education Degree (GED).
2. Current driver’s license.
3. Required DOT licensing, medical card and endorsements as vehicle size dictates.*
4. Minimum of 6 months related experience.
5. Completion of TRAIN test evaluation.
6. Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to sit, use hands, talk or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel.
2. The employee is required to lift and/or move up to 60 pounds.
3. Specific vision abilities required by this job include close, distance, and peripheral vision.
4. May be required to operate heavy equipment work is performed on.
5. This position is designated as a “Safety-Sensitive Position.” A Safety-Sensitive Position includes tasks or duties that STATE FORTY-EIGHT MACHINERY in good faith believes could affect the safety or health of the employee performing the task or others.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
2. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
3. The noise level in the work environment is usually loud.

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.